Table of Contents
1. Introduction
Welcome to 89 PHP — the online gaming platform built for Filipino players who want a safe, exciting, and fair gaming experience. We operate at 89php.best and we want you to feel confident every time you log in, place a bet, or cash out your winnings.
This Privacy Policy explains in plain terms how 89 PHP collects, processes, stores, and protects your personal information. It applies to all players registered on our platform, whether you're playing JILI Slots, betting on the PBA, or enjoying a round of Tongits with your kabayan.
By registering an account or using any service on 89 PHP, you agree to the collection and use of your information as described in this policy. If you don't agree, we encourage you to review the document carefully and reach out to our support team with any questions before proceeding.
We are committed to complying with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Your privacy is not an afterthought — it is built into the foundation of how we operate.
2. Information We Collect
When you use 89 PHP, we may collect the following types of personal information:
Account Registration Information:
- Full name as it appears on your government-issued ID
- Date of birth (to verify you are at least 21 years old)
- Mobile number (used for OTP verification and account recovery)
- Email address
- Username and password (password is stored in encrypted form)
Identity Verification (KYC) Documents:
- Philippine government-issued ID (PhilSys, SSS, GSIS, Passport, Driver's License, Voter's ID)
- Selfie or liveness check for identity confirmation
- Proof of address (utility bill, barangay certification, etc.), if required
Financial Information:
- GCash number, Maya wallet details, or other e-wallet credentials you use for deposits and withdrawals
- Bank account details (BDO, BPI, UnionBank, or other participating banks) when you choose bank transfer
- Transaction history, including deposit and withdrawal amounts
Technical and Usage Data:
- IP address and geolocation data (to verify you are in the Philippines)
- Device type, browser type, and operating system
- Pages visited, games played, time spent on the platform
- Login timestamps and session duration
We only collect information that is necessary and proportionate to the service we provide. We do not collect sensitive personal information such as your religion, political affiliation, or health records unless you volunteer it for responsible gaming self-exclusion purposes.
3. How We Use Your Information
89 PHP uses your personal data for the following legitimate purposes:
- Account management: To create, verify, and maintain your player account securely.
- Identity verification: To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements imposed by our gaming regulator.
- Processing transactions: To handle deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and bank transfers.
- Customer support: To respond to your queries, resolve disputes, and improve your gaming experience.
- Fraud prevention and security: To detect unusual activity, prevent unauthorised access, and protect both our platform and your account.
- Personalisation: To recommend games, bonuses, and promotions that match your playing preferences.
- Responsible gaming: To monitor gaming patterns and reach out if we notice signs of problem gambling.
- Legal compliance: To meet our obligations under Philippine law and our gaming licence conditions.
- Marketing communications: To send you promotional updates about new games and bonuses, if you have opted in to receive them.
We will never use your personal data in ways that are incompatible with the purposes listed above without informing you first and obtaining your consent where required.
4. Sharing Your Information
89 PHP does not sell your personal information to third parties. Period. We only share your data in the following limited circumstances:
- Payment processors: When you deposit or withdraw using GCash, Maya, GrabPay, or a bank transfer, we share the minimum necessary information with those payment providers to complete your transaction.
- Game providers: Our licensed game content partners (such as JILI Games) may receive anonymised session data to ensure game integrity and correct payouts.
- Identity verification services: Third-party KYC providers help us verify government IDs. These providers are bound by strict data processing agreements.
- Regulatory authorities: We may be legally required to share information with PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other government agencies upon lawful request.
- Law enforcement: If required by court order or to investigate suspected fraud, illegal activity, or threats to safety.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, who will be bound by this Privacy Policy.
All third parties we work with are required to handle your data in accordance with applicable Philippine data privacy laws and their own security standards. We do not allow them to use your data for their own marketing purposes.
5. Data Security
Keeping your data safe is one of our top priorities at 89 PHP. We implement a multi-layered security framework that includes:
- SSL/TLS encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols.
- Password hashing: Your password is never stored in plain text — we use strong cryptographic hashing to protect your login credentials.
- Two-factor authentication (2FA): We strongly encourage all players to enable 2FA on their accounts for an added layer of protection.
- Firewalls and intrusion detection: Our infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems.
- Access controls: Only authorised personnel with a legitimate need can access personal data, and all access is logged and audited.
- Regular security audits: We conduct periodic vulnerability assessments and penetration tests to identify and fix security gaps before they can be exploited.
While we take every reasonable precaution, no system is 100% immune to threats. If you suspect your account has been compromised, please contact our support team immediately. We will act fast to secure your account and investigate the issue.
6. Your Rights as a Player
Under the Data Privacy Act of 2012, you have specific rights regarding your personal data. 89 PHP respects and upholds these rights:
- Right to be informed: You have the right to know what data we collect and how we use it — which is exactly what this policy is for.
- Right of access: You can request a copy of the personal data we hold about you at any time.
- Right to correction: If any of your data is inaccurate or incomplete, you can ask us to update it.
- Right to erasure: You can request that we delete your personal data, subject to our legal and regulatory obligations (e.g., we may be required to retain transaction records for a minimum period).
- Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
- Right to object: You can object to the processing of your data for direct marketing purposes at any time.
- Right to file a complaint: If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission at privacy.gov.ph.
To exercise any of these rights, please send us an email at privacy@89php.best. We will respond to all verified requests within 15 business days.
7. Cookies and Tracking
89 PHP uses cookies and similar tracking technologies to improve your experience on our platform. Here is what you should know:
- Essential cookies: Required for the platform to function properly — things like keeping you logged in and remembering your session preferences.
- Analytics cookies: Help us understand how players interact with our site so we can make improvements. These are anonymised and do not identify you personally.
- Preference cookies: Remember settings like language preference and notification choices.
- Marketing cookies: Used to show you relevant promotions and track the effectiveness of our campaigns. You can opt out of these at any time.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the platform. For a full list of cookies we use, please contact our support team.
8. Data Retention
We keep your personal data for as long as your account is active or as long as needed to provide you with our services. When you close your account, we will delete or anonymise your data, except in the following cases:
- We are required by Philippine law to retain transaction records for a minimum of five (5) years for AML compliance purposes.
- There is an ongoing dispute, investigation, or legal proceeding involving your account.
- We need to retain certain data to prevent fraud or enforce our Terms and Conditions.
Once the applicable retention period expires, your data is securely deleted or anonymised in a way that makes it impossible to re-identify you.
9. Protection of Minors
89 PHP strictly prohibits anyone under the age of 21 years old from registering or using our platform. This is not just a company rule — it is a legal requirement under Philippine gaming regulations.
We use age verification checks during the registration process and during KYC verification to ensure compliance. If we discover that a minor has registered using false information, we will immediately close the account, void any winnings, and return the deposited amount to the payment method used.
We do not knowingly collect personal data from minors. If you believe a minor has registered on our platform, please notify us immediately at privacy@89php.best so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make material changes, we will:
- Post the updated policy on this page with a revised "Last Updated" date.
- Send a notification to your registered email address or via in-app notification.
- For significant changes, we may ask you to review and accept the updated policy before continuing to use the platform.
We encourage you to review this policy periodically so you are always informed about how 89 PHP protects your personal information. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests relating to your personal data or this Privacy Policy, our Data Privacy Officer is ready to help.
Email: privacy@89php.best
Website: 89php.best
Response time: Within 15 business days
For escalated complaints, you may contact the National Privacy Commission of the Philippines at privacy.gov.ph.
Quick Summary
- We never sell your data
- SSL encryption on all transactions
- Compliant with RA 10173
- 21+ age verification enforced
- You can request data deletion
- GCash & Maya payment security
- PAGCOR regulated platform
Trusted by Filipino Players Nationwide
From Pasay to Baguio, 89 PHP serves players across the Philippines with secure and responsible gaming.